we want you to feel safe
we want you to feel safe
Privacy Policy Vår Gård
This privacy policy describes how Vår Gård Saltsjöbaden AB, corporate registration number 556035–2592, handles and processes your personal data. Vår Gård protects your personal privacy and it is important to us that we are open and provide you with information in a way that allows you to understand how we will process your personal data and for what purposes.
This privacy policy describes how Vår Gård Saltsjöbaden AB, corporate registration number 556035–2592, handles and processes your personal data. Vår Gård protects your personal privacy and it is important to us that we are open and provide you with information in a way that allows you to understand how we will process your personal data and for what purposes.
1. The Privacy Policy applies when you:
- Book or purchase a service from us or make a booking request for a service provided by Vår Gård
- Sign up for one of our events or our newsletter
- Are in contact with us, for example to ask a question or otherwise interact with us
- Visit our website vargard.se
- Visiting Vår Gård
2. Who is responsible for your personal data?
Vår Gård is the data controller for the processing of personal data described in this privacy policy.
3. Changes to the Privacy Policy
Vår Gård reserves the right to make changes to the Privacy Policy at any time to the extent that the changes are necessary. All changes will be posted on the website. If the changes are material, we will also provide you with notice as appropriate under the circumstances and, if required by applicable law, ask for your consent.
4. Where does your personal data come from?
Information you provide: We collect personal data directly from you when you choose to share information with us, for example when you make a booking with us, send a booking request or contact us.
Information that others provide about you: We may also receive information about you that is provided by other parties. The personal data we collect and from which source we receive or retrieve the information can be seen in the table below.
Information created when using our services , for example by visiting the Website: In addition to the personal data you provide to us, we also receive personal data that is collected via the device you use (e.g. mobile phone, computer or tablet).
Source of collection and type of personal data
- Information that others provide about you when booking a conference - Name, phone number and email address
- Information that others provide about you when making a hotel reservation - Name, phone number and email address
- Information that others provide about you to be part of an event invitation - Name, phone number and email address
5. How we process your personal data and why
In this section, we explain the purposes of our processing of personal data, which categories of personal data are used, the legal basis on which we support our processing, which categories of recipients may receive your personal data, and the storage period.
Booking or booking request at Vår Gård
When you make a booking or booking request at Vår Gård we process the personal data you share with us when making your booking and which is relevant to the current service you book or purchase from us.
Treatments carried out for the purpose
- We handle and administer your booking or booking request, including charging for the service you have booked and/or purchased.
- We will communicate with you regarding your booking or booking request.
- We process your personal data to be able to meet your preferences and needs during your visit with us, such as hotel room requests or food preferences.
Examples of categories of personal data. Some of the personal data below is necessary to share with us in order for you to make a booking or purchase a service from us. When it is mandatory to provide a certain piece of information, it is marked on the Website by this symbol: *
- First name and last name
- Email address
- Address (street address, city, country and postal code)
- Phone number
- Social security number
- If the booking is made for a corporate customer, information about the company you represent will also be processed, such as the company's name, corporate registration number, address and information about your authority to represent the company.
- Information about the chosen payment method
- Booking information and booking history
- Food preferences and other requests that you choose to share with us when making your reservation
Legal basis
- To fulfill a contract with you and/or take action at your request before entering into a contract. Our legitimate interest in being able to access information about you who is responsible for the booking if it is another party, such as the company you represent, that enters into the contract with us.
Category of recipients of personal data
- Booking system provider
Storage time
- Personal data is saved for 36 months after you have made a booking with us.
Registration for one of our events
When you register for one of our public events organized by Vår Gård , such as openings, music evenings or other events.
Treatments carried out for the purpose
- If you have registered for an event organized by us, we use your personal data to administer your registration, establish participant lists and identify participants.
- Your personal data is also used to enable us to communicate with you before and after an event, for example to send confirmation of registrations, information about the event that you need to know, or questions or evaluations.
Examples of categories of personal data
- First name and last name
- The contact information you provide when you register for the event
- Other information you share when you register for our event. Please note that we never ask for more information than is necessary for the implementation of the relevant event.
Legal basis
- Our legitimate interest in being able to carry out and administer our events.
Category of recipients of personal data
- System provider for event invitations
Storage time
- Personal data is saved for 30 days after the event has taken place.
Newsletter
If you provide your email address to subscribe to our newsletter, we process your personal data to send you newsletters, tips, offers and the latest news.
Treatments carried out for the purpose
- Direct marketing that takes place via email and/or text message.
Examples of categories of personal data
- Email address
- Phone number
Legal basis
- Our legitimate interest in being able to market our company and send tips, offers and the latest news to those of you who choose to subscribe to our newsletter.
Category of recipients of personal data
- System provider for sending newsletters
Storage time
- We store this personal data for as long as we need it to be able to send you emails. You can easily unsubscribe from our newsletters in every email we send. You also always have the right to object to our direct marketing, which you do by contacting customer service and blocking advertising if you no longer want to receive direct marketing from us.
Contacts with us
If you contact us by phone or email, use our chat form on the Website or otherwise interact with us, we will process your personal data in the contact with you.
Treatments carried out for the purpose
- We use your personal data to be able to respond to your contact request and questions.
Examples of categories of personal data
- The contact information you share through the relevant means of communication, such as your phone number or email address
- Other information that you choose to share with us. Please note that we do not request more information than is relevant to the case at hand.
Legal basis
- Our legitimate interest in being available for contacts and answering questions from those who choose to contact us.
Category of recipients of personal data
- Contact form system provider
Storage time
- Personal data collected during your contact with us is stored for the duration of our ongoing relationship with you. If we have not heard from you for 36 months, we will delete your data. We will delete any other personal data we receive when we have determined that it is not relevant in the context, but no later than 36 months from your last contact with us.
Visit the website
When you visit the website, we collect information using technology such as cookies, pixels and tags that are placed on your browser or device. For information about how we use technology and analytics tools, for a description of the different categories of cookies that we use (Strictly necessary cookies, Functional cookies, Analytics cookies and Marketing cookies) and how you can prevent the use of cookies, please see our cookie policy.
If you find links or are otherwise referred to websites or services provided by third parties through the use of the website, your personal data may be processed by such third parties. We are not responsible for the processing of personal data by such third parties and encourage you to read the privacy and cookie policies that apply to the respective website and/or service.
Treatments carried out for the purpose
- We use analytics cookies to analyze and understand how visitors use and navigate the website.
- We use marketing cookies to communicate with you and display relevant advertisements on our and third-party digital channels.
- We use Strictly Necessary Cookies to provide a well-functioning Website, fulfill your requests regarding various choices on the Website, improve the content of the Website and our services.
Examples of categories of personal data
- IP address
- Device data, i.e. technical data related to devices used and their settings
- Online identifier
Legal basis
- We always obtain your consent before placing and using cookies (read more about consent to cookies in our cookie policy ).
- For the subsequent personal data processing carried out once the data has been collected, our legal basis is our legitimate interest as described in the following points;
- The processing of personal data through Analysis Cookies is based on our legitimate interest in being able to analyze and understand how visitors use and navigate the website in order to develop and improve the user experience and our services.
- Personal data processing through marketing cookies is based on our legitimate interest in being able to improve our advertising by displaying relevant marketing in our own and third-party channels.
- Personal data processing carried out through strictly necessary cookies and functional cookies is based on our legitimate interest in being able to provide a well-functioning website, fulfill your requests regarding different choices on the website, improve the content of the website and our services.
Recipients of personal data
- Personal data collected through cookies may be disclosed for third party purposes, see more information about this in our cookie policy .
Storage time
- How long different cookies are saved is stated in our cookie policy.
Improvement and development of our products and services
We constantly strive to create a better experience for our visitors and guests, whether it is within our hotel and restaurant operations, or for our conferences and events.
Treatments carried out for the purpose
- We follow up on your visit to us by, for example, sending out anonymous surveys.
- We are collecting your feedback on what you thought of your visit to us.
- We conduct analyses based on your feedback/views and any preferences in your booking, which allows us to improve our service and amenities for the next time you visit us.
Examples of categories of personal data
- Email address
- The information you provide anonymously in our surveys or your comments you provide directly to us
- Special preferences you specified in your booking
- Statistical data regarding the number of visitors during specific periods of the year, such as the number of visitors to our Christmas table, etc.
Legal basis
- Our legitimate interest in being able to develop and improve our service, our products and services in order to improve the experience for our visitors.
Recipients of personal data
- Survey tool provider
- Email system provider
Storage time
- We save your email address in order to be able to follow up on your visit to us for 12 months. Your responses to our surveys and the comments you give us are always saved anonymously.
Camera surveillance
At Vår Gård , camera surveillance is carried out in public areas in order to prevent and investigate crimes. We carry out camera surveillance based on a balance of interests based on the fact that we strive for a safe hotel environment for both our customers and employees. In addition, our balance of interests is based on the fact that image material is only reviewed if there are suspicions of a crime and that image material is deleted after two months, which is considered to pose a limited risk to the freedom and rights of the data subjects. This risk is considered reasonable in comparison with the risk of being exposed to a crime if camera surveillance is not carried out. If a crime is suspected, the material may be disclosed to the police. Vår Gård is responsible for its camera surveillance and is the data controller.
If you have any questions about our camera surveillance, you can contact our data protection officer via dso@kf.se .